Shipping & Return Policy
Shipping Rates & Methods
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All orders are shipped via FedEx and should arrive 2–3 days from the date of shipment. We do everything we can to keep your chocolates cool during shipping, but once they leave our hands, it's important to please track your package as soon as possible. Please try to bring your package inside as soon as possible, espically in warm weather. We're not responsible for melted chocolates if packages are left outside after delivery. Thank you for your help and understanding.
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Please allow 1–3 business days for order processing.
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Ice packs are included when necessary to prevent melting in warmer temperatures.
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Shipping rates are based on weight.
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For large order inquiries, please call us at (386) 252-6531.
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We do not ship internationally or to Puerto Rico, Guam, the U.S. Virgin Islands, or Canada due to potential melting during border/customs delays. We apologize for any inconvenience!
Holiday Shipping Deadlines
During the holidays, processing times may increase due to high demand. Please order early and refer to the deadlines below for timely delivery:
| Holiday | Order By (Midnight) | For Delivery On or Before |
|---|---|---|
| New Year’s Day | December 22 | December 31 |
| Valentine’s Day | February 5 | February 14 |
| Thanksgiving | November 17 | November 26 |
| Christmas | December 11 | December 24 |
Return Policy
We want you to love every bite!
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Chocolates are carefully packaged, especially in warmer climates using ice packs.
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If your order arrives and does not meet your satisfaction, please contact us for a prompt and courteous resolution.
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Your happiness is our priority!